To successfully resolve a multicultural conflict, an instructor should do all EXCEPT __________.

In the context of resolving a multicultural conflict, effective mediation requires the involvement and input of all parties affected by the issue. Mediation is fundamentally about facilitating a dialogue between the conflicting parties to ensure that everyone's perspectives are heard and considered. When an instructor mediates without student input, it removes the opportunity for students to express their views and contribute to the resolution process, which can lead to feelings of alienation or resentment.

In contrast, active listening is crucial for understanding the underlying issues; identifying cultural norms helps to contextualize the conflict and can reveal the root causes of misunderstandings; and encouraging students to engage in discussion fosters a more collaborative approach to conflict resolution, empowering them to take ownership of their interactions and relationships. This inclusive approach not only improves understanding but also strengthens the community within a culturally diverse classroom. Thus, mediating without student input undermines these principles and is not an effective strategy for resolving multicultural conflicts.